Community Support

Topic	Replies	Views	Activity
Neo Community Support	9	1311	May 4, 2026
Why does it take over a month to process missing cash back?	4	49	May 4, 2026
Neo Card expired	21	100	May 4, 2026
Neo account frozen tips-and-tricks , open-discussion	1	70	May 2, 2026
Neo Youth Card and Everyday Card	4	89	May 1, 2026
New deposit times	16	720	May 1, 2026
Late deposit today	9	117	May 1, 2026
New bank account update/changes?	3	57	April 28, 2026
not getting an email for the resetting of the password for my new account	5	33	April 28, 2026
Can't remember email	5	32	April 28, 2026
When Neo doesn't work	7	170	April 27, 2026
How do i move from a secure to neo un secured credit card tips-and-tricks , theget , open-discussion	5	109	April 27, 2026
Setting up pre authorized payment from TD	1	49	April 24, 2026
Neo deposit for government	2	66	April 17, 2026
My government deposit didn’t come in a day early	5	180	April 16, 2026
My direct deposit	6	99	April 16, 2026
Account on hold - looking for an email to file complaint	2	48	April 16, 2026
Cant login to my online banking	2	46	April 16, 2026
NEO- Paycheque deposit	3	62	April 14, 2026
Can't sign up for Neo Invest	1	43	April 13, 2026
Tried to sign up for neo but being met witb “Have we met before?”	5	63	April 9, 2026
Neo account frozen for over a week	3	86	April 7, 2026
Cathay WE card bonus	5	84	April 6, 2026
Receiving Credit Statements, but never had a card	3	70	April 6, 2026
Option to disable the Neo Everyday Account Interest Rate?	5	69	April 3, 2026
Neo world elite MC rewards glitch open-discussion , feature	2	50	April 3, 2026
I can’t access my old phone number	5	285	March 30, 2026
Choose Location in Rewards Search Not Providing List of Communities partners	3	51	March 26, 2026
Travel Perks, Smart Delay	1	55	March 21, 2026
:question: FAQ Friday: What’s Your Money Question? open-discussion	18	137	March 13, 2026