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About the 📌 Community Support category
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1
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207
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December 21, 2025
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Neo deposit for government
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2
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23
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April 17, 2026
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My government deposit didn’t come in a day early
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5
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94
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April 16, 2026
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My direct deposit
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6
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45
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April 16, 2026
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Account on hold - looking for an email to file complaint
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2
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22
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April 16, 2026
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Cant login to my online banking
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2
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24
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April 16, 2026
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Neo Youth Card and Everyday Card
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3
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62
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April 15, 2026
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Could someone confirm that the app is down?
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5
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27
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April 14, 2026
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NEO- Paycheque deposit
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3
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46
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April 14, 2026
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Can't sign up for Neo Invest
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1
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28
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April 13, 2026
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Tried to sign up for neo but being met witb “Have we met before?”
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5
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45
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April 9, 2026
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Neo account frozen for over a week
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3
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61
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April 7, 2026
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Cathay WE card bonus
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5
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67
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April 6, 2026
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Receiving Credit Statements, but never had a card
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3
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35
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April 6, 2026
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Option to disable the Neo Everyday Account Interest Rate?
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5
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47
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April 3, 2026
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Neo world elite MC rewards glitch
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2
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34
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April 3, 2026
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I can’t access my old phone number
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5
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206
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March 30, 2026
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Choose Location in Rewards Search Not Providing List of Communities
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3
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40
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March 26, 2026
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Travel Perks, Smart Delay
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1
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43
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March 21, 2026
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:question: FAQ Friday: What’s Your Money Question?
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18
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81
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March 13, 2026
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Cashback rewards
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5
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50
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March 12, 2026
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Missing Cashback? Let us know here!
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40
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468
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March 12, 2026
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Funds not released
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11
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110
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March 12, 2026
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Sending Interac Transfer to a Payee with Autodeposit
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3
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39
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March 12, 2026
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How to view your tax slips (t5) in the app and website
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4
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120
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March 10, 2026
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Never received credit card in the mail
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1
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33
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March 9, 2026
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Card not working
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2
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33
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March 9, 2026
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Neo Emergency Fund sweepstakes
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2
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53
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March 7, 2026
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Why is my acct still active but cat access. get this handled. very unprofessional
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7
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43
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March 6, 2026
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Upgrading to World Mastercard
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5
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99
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March 4, 2026
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