i mean has that over and over again bs number apparent suuport keeps using as their given solution done anything for anyone lol… has anyone like actually got back into their accounts with no phone number to verify code issue they pretend is non existent? just seems sp stupid for a posing as credible bank no?..tf
I’m sorry, I have no idea what you’re asking.
My best guess is that you’re trying to log in and not getting the 2-factor code. Have you checked which number is associated with your account?
I might be missing something here, support does work and they’ve helped me (and many others) resolve issues quite a few times, so you’re definitely not stuck here. If the issue is that you no longer have access to the phone number on file while trying to log in, you can actually update it directly from the login screen. Just tap “Lost access to my number” and complete a quick identity check (photo ID + selfie). Once that’s done, you’ll be able to update your number and get back into your account.
its not hard to read that your clearly an employee just saying
take your time read it im sure this one is tough cus it requires more thought then copy pasting a usless number and calling it support. its all good im sure everyone the handful of ppl even bothering to come onto this waste of time are like minded in not holding a bresth and expecting any actual support dude, your good.
Hey there @richdodge, welcome to the Community first of all ![]()
Sorry to hear you’ve been stuck in a bit of a loop, that’s definitely not the experience we want for you. Since you mentioned you’ve already reached out to support, could you share your ticket number here? I’ll take it from there and follow up for you.