i mean has that over and over again bs number apparent suuport keeps using as their given solution done anything for anyone lol… has anyone like actually got back into their accounts with no phone number to verify code issue they pretend is non existent? just seems sp stupid for a posing as credible bank no?..tf
I’m sorry, I have no idea what you’re asking.
My best guess is that you’re trying to log in and not getting the 2-factor code. Have you checked which number is associated with your account?
I might be missing something here, support does work and they’ve helped me (and many others) resolve issues quite a few times, so you’re definitely not stuck here. If the issue is that you no longer have access to the phone number on file while trying to log in, you can actually update it directly from the login screen. Just tap “Lost access to my number” and complete a quick identity check (photo ID + selfie). Once that’s done, you’ll be able to update your number and get back into your account.
its not hard to read that your clearly an employee just saying
take your time read it im sure this one is tough cus it requires more thought then copy pasting a usless number and calling it support. its all good im sure everyone the handful of ppl even bothering to come onto this waste of time are like minded in not holding a bresth and expecting any actual support dude, your good.
Hey there @richdodge, welcome to the Community first of all 
Sorry to hear you’ve been stuck in a bit of a loop, that’s definitely not the experience we want for you. Since you mentioned you’ve already reached out to support, could you share your ticket number here? I’ll take it from there and follow up for you.
It might help if you used English. Or didn’t put it in a blender before posting.
It might help if the support were idk supportive, and just saying it’s pretty weak implication drift to call out writing just saying.. your more intelligent then me right?? You’d think an intelligent person could still get the vibe of what I said no? You would think an intelligent person would come up with something other then calling out spelling to drift with…pathetic but go erase my comments lol your telling and pathetic all at once— weak . Did my comments hit on something to direct for the class to see? Hmm let’s hear it about my spelling go ahead…
So did anyone get the issue of this solved,? Did support do anything to idk fix the issue other then throwing weak implication drift into space over directly addressing the issue?? Hmm neo is clearly the falecia of banking platforms. 
Not hard to read? Obviously English is not your first language. I can assure you, from someone that reads for hours every day, it is extremely hard to understand. As I said, it’s like you put it in a blender. There are grammar apps that can help with this. Try to use short, simple sentences. That would really help us understand you. If we can’t understand you we can’t help you. Up to you.
Try this. It worked for me.
(855) 636-2265
If there’s a long wait call early weekday mornings. That usually is best.
Then leave the house sometimes mark or actually you do u stay the same. The more wors you add mark doesn’t strengthen your drift of implication clearly you read wjth out meaning and have a problem understanding context or are just plain jain socially inept probably that considering… go read mark no no one gives a shit anyways. Good bye Felicia
This is utterly ridiculous!!!