Unable to Update My SIN at NEO

Community Support
1

Hello,

I have been trying to update my SIN at NEO for 2 weeks now. First, I tried the chat option. Unfortunately, it’s not working for me, I don’t get any response. Then I tried to call, agent said I need to reply to their email in order to update the SIN. I replied on the email with new SIN but they are not able to receive my email and I have tried 3 times now. I am not sure what to do here.

Looking for your help and direction guys.

Thanks,

Abhishek

2

@Yeni-Neo maybe she can help.

3

Thank you @Chev. @Abhishek, it was good connecting with you. I believe this has been resolved? Sorry for the runaround and welcome to the community! :tada:

4

It has been resolved now. Thanks a lot!