I would think if Master Card is accepted it should be fine but has anyone had issues using your their card when travelling? I’m heading to Jamaica this winter for vacation, I was planning to use my Neo World Elite card while there. I thought to make a post in case people have had issues using their card when travelling!
Thanks for your comments and shared experiences in advance!
I’ve used my Neo Cathay card in Asia (Vietnam, HK, China, Japan) without any issues, so you should be fine.
No, there should be no reason it wouldn’t be accepted everywhere that accepts mastercard, worldwide.
Used My Neo Cathay MasterCard last winter in Jamaica had no issue, and currently using it in China has no issue as well.
You should have no issues using it anywhere Mastercard is accepted. I have used mine without any problems.
You can use it anywhere they take mastercard, but if you are traveling, and especially if you are making multiple quick stops, it is always good to let your credit card company know you are traveling beforehand so charges don’t get flagged as being suspicious.
I’ve only used it in the states (without issue) but am also going to Jamaica this winter, so glad to hear no issues will arise. And looking forward to my foreign transaction fees being reimbursed!
My Neo Mastercard worked perfectly on my recent trip to Portugal, and as a Grow member I was also reimbursed for all my foreign transaction fees.
Hey @Jasont You can use your Neo World Elite Mastercard internationally anywhere Mastercard is accepted, except in countries on our restricted list. Jamaica isn’t on that list, so you should be good to go. Also, since you have a Grow membership, you’ll get reimbursed FX fees. Hope you have an amazing time in Jamaica!
you shouldn’t have any issues using it, it’s very easy and it’s nice not having to use cash. Please note, if you buy something, and then decide to return it to the store, you get charged one exchange rate for buying it, and then a different exchange rate for returning it. (it usually ends up with you paying extra, because the exchange rates will always be slightly different), but if you use it at restuarants (something you’re not going to return) it works out well. so if you think you might return something, use the country’s currency, if you know you’re not going to return it, use the mastercard.
I’ve used it multiple times when travelling abroad and never encountered any issues. As q matter of fact, it’s one of the best travelling rewards cards I’ve had.
I recently went to Greece and then to Arizona - no issues using the card.
Before I left, I switched to the Grow option under Memberships - the foreign fee reimbursement has been great!
Earlier this year, used in Vietnam and Taiwan with 0 issues. Most of the time I use the card by tapping apple pay too.
I’ve used mine in South America (Brazil and Argentina) last year with zero issues!
Hi Yeni,
Could you link the “restricted list” here? Is China on it? I am planning a trip over there next year.
Thanks,
Sure! You can find the link to the blocked countries here.
@sgravitycane since you mentioned China specifically, I wanted to highlight that although China is not on the blocked list there is some restrictions:
The Cathay World Elite® Mastercard is the only card that can be used for transactions in China. Other Neo credit cards can’t be used for online or in-person transactions at merchants in China.
Thanks, Jamie. I got that. I am wondering if I can link my Neo World Elite Mastercard to Alipay and use it that way. I will have a couple of backup cards as well, but I love my Neo cc and would like to use it everywhere I can.
Thanks for following up.
Cheers,
Adrian
Seamless use and ditto on Grow membership for refunds on foreign transaction fees (you get this fee back a little after the original purchase posts). Works like any other major credit card would internationally. No worries here!