Would like to apply for Neo credit card. "Your information is already associated with an account. Log in with your existing details."

The message “Your information is already associated with an account. Log in with your existing details.” shown in the system. I am pretty sure that I haven’t register any account here before. Probably my phone number was used by the others before.

I am looking for help here. Much appreciated!

Hi @billleung0104. Thanks for reaching out and welcome to the community.

I’d love to help and look into this for you. Sending you a DM now to get some more info.