Allow people to reopen their accounts if the closed it within 30 days. Sometimes to avoid faud accounts need to be paused or locked (not just the card frozen) why dont we have that option. Its kinda like a one strike and you’re out. And only explanation you get is that Its “policy” not even the support agents know why ?
Hi @Bonnibird. Thanks for your feedback!
You’re definitely not the only one who’s asked about this, and I’m happy to let you know that re-opening Everyday accounts is a priority for us, with plans to roll it out early this summer.
I’ve added you to our follow-up list and I’ll make sure to reach out as soon as I have a more concrete launch date to share!
I know this might not be the answer you were hoping for. That said, our high interest savings accounts offer many of the same features as an Everyday account, like direct deposits, making payments, and even earning more interest.
In the meantime, feel free to message me directly if you have any other questions - happy to help!
1 Like
Hey. That answer helps. Thank you. Will.look out for qhwn u roll out the feature. Thank you
1 Like