Closing account and can never reopen it

So I was disappointed with the lack of cash back and left Neo. I closed my secured credit card because it was a $0 fee monthly and now costs me $5 and is not worth it. A Neo employee deleted me everyday account and I cannot have it re opened and am out my refund money and Neo stole it from me!!

Hi @BandGeek12, will reach out to you directly to ask a few questions and look into this for you!