Neo not listed for Etransfer request

Since you switched to people’s Bank Neo is no longer listed for an e-transfer account. I was sent an interac request and couldn’t access it.

Hey @Mojofish Sending you a DM right now!

Hey everyone - I wanted to also post an update here just in case any of you find yourselves encountering a similar issue when trying to accept an e-transfer into your Neo account but can’t seem to find it on the list.

Here’s what you can do:

If you have tried scrolling through the entire list and do not see us listed, then your second option would be to search in the search field ’ Neo Financial - with Peoples Bank’ and it should appear as an option. (see screenshot below)

Here is the direct link to the help centre article as well - if you want a bit more info.

Comment below if you have any more questions! :slight_smile:

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For anyone else wondering the same thing, we’ve put together an article here that goes into more detail about the request function! :slightly_smiling_face: