Etransfer error, listed as pending escalated numerous times with chat 26th day today sent screenshots explained over and over regarding pending etransfer interac was contact no funds deposited credited as of today, confirmed with neo funds were to be deposited back into acct as confirmed emt would be cancelled on their end as i cant and.clarification done for emt pending in account confirmed.
Hi @Kellykapsm, thank you for reaching out! Would love to take a look into this for you. Sending you a DM to follow up!
please respond to my email..
Hi @Kellykapsm, I’ve followed up on your DMs! The teams are actively looking into the issue and I will reach out to you directly with updates as soon as I hear back from them. Thank you!
Glad we were able to resolve the issue with your e-transfer @Kellykapsm! The team is discussing ways to improve the process, so thank you for flagging this to us!