Hello, I don’t have a neo account but I received a text from 636636. Text is verification code. Never encountered this before. Should I be concerned? I checked my credit info so far everything is normal. Please help. I just created an account here for this concern. Thanks.
Hi @Caloy , thank you for reaching out! Just to be on the safe side, I’d highly recommend giving our support team a quick call so they can take a closer look and help out properly if anything needs to be escalated.
You can reach them at 1-855-636-2265, they’ll be happy to assist!
Thanks! I spoke with your support team, the agent is very helpful. Confirmed no account created under my name. They are investigating why this happened.Thanks again!
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