A way to manually link accounts using direct deposit information instead of relying on Flinks. I do not trust Flinks to keep my information safe. The way it is described on the related support page sounds like you only need the direct deposit information of the corresponding account (EFTs). It could…

(Flinks actually did not work for me at all, and I currently have no way to transfer >3K to or from my Neo Financial accounts)

Can you not use an e-transfer? Should work fine for 3k.

I think OP wants to move more than $3k, that’s the point. You can do it in a series of e-transfers, if it’s not like $1m.

I have had trouble with the Flinks in the past myself. Did you try it on mobile or desktop?

I would do a series of etransfers, however, the amounts involved would exceed the standard weekly and monthly limits. I want to transfer a large sum to my savings account.

I’ve tried both, even going as far as to try a different computer altogether. The other bank involved offers their own linking feature, however they say they want either a cheque or a direct deposit form with a “bank stamp” on it, which I do not think I can obtain from Neo. I am trying alternative …

Sounds like a pain, sorry you’re going through it. Flinks has always worked for me eventually and there’s always e-transfers if you have a little more time. I have no idea why they would require a bank stamp on the deposit info. The account numbers seem like the important bit and that’s easy to fin…

I printed out the direct deposit form and had to mail it to them :roll_eyes: . I have a feeling they might need a siguature on the form. If you are able to, could you pass this feedback on to relevant departments. I think that a way to manually link accounts in contact with support would make this …

There should be a way to do it via support, fully agree. It might actually exist already, I’m hoping Yeni will surprise us with a positive answer. I’m less involved in support than she is. Hopefully they take the deposit form. Support can definitely provide some official forms on letterhead because…

Thank you for letting me know about the ability to get official forms. I don’t know that they’ll be able to get whatever a “bank stamp” is, but maybe in a dramatic turn of events, it will work for the other bank regardless. I will try this soon, after Yeni responds. :slight_smile:

Feature Request - Manually Linking Accounts Instead of Relying on Flinks

Building Neo

Wise June 25, 2026, 4:13pm 12

I mentioned this in January:

You may check this post and its related one upthread. My wild guess on your other bank is Simplii, and if so, yes, they do need a stamped direct deposit form or pre-authorized debit form. Regarding “mail it to them”, you can also call them to request a secured email. After that, you can attach the stamped form electronically.

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Feature Request - Manually Linking Accounts Instead of Relying on Flinks

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