Would love to be able to deposit cash or cheques at a atm unless we can and I am just missing something
Hey @Kbab We don’t currently have the ability to do these types of deposits at ATM’s. However we are looking at future solutions. Thanks for posting your suggestion!
I’ve just checked in with the team about this since it’s a highly requested feature and… I have good news! It’s currently in development. I can’t share exact dates yet, but it could be ready later this quarter! Once we have more clarity, I’ll post an update for everyone!!
@Clemensrettich Also thanks for bringing it up again!! Continued discussions like this help highlight what matters most to customers and reinforce priorities for the team! I’m curious, how would you personally use the .CSV exports? Are you mainly looking to sync with specific software, or is there another workflow you’re thinking of?
Great question, thank you,
My main financial tracking platform is Monarch. It syncs with all of my bank accounts, investment accounts, credit cards, etc. It uses three data providers, Plaid, Finicity, and MX.
Any time syncing does not work for applications like this, or for Quicken, etc. - or because I’m tracking something in a spreadsheet - .csv exports are manual but still simple alternative.
Clemens
Having bank feeds running through Plaid or Yodlee or MX would be a game changer for us. We’ve considered stopping using Neo because of the inability to capture our Neo financial info in our book keeping software. We love everything else about Neo, but the lack of this feature makes it hard to integrate Neo into our overall finances.
Hey Scottie, welcome to the community! 
I totally get how having bank feeds with Plaid, Yodlee, or MX would make integrating Neo into your bookkeeping so much smoother. While we don’t have this yet, I’ll pass your feedback to the team. Appreciate you sharing! If there’s anything else that would improve your experience with Neo, feel free to share! 
Agreed, also to be able to deposit from taking a picture with your phone camera is a nice idea as banks has that feature.
this will be essential for me to continue to use neo as well, I had no idea when signing up that it would not sync with a popular personal finance tracking program like Monarch, which I use. I have not tried to import manually by CSV, but I will soon. Tracking my finances is absolutely imperative. Can you get us an approximate timeline for this?
Hi @rstarno. Welcome to the community and thanks for sharing!
This feature isn’t currently on our radar, but it sparked great discussion when I brought it to the team’s attention.
I’ve added you to our follow-up list and I’ll make sure to reach out once there are updates to share!
Hi everyone,
I wanted to chime in on this feature request for Neo Financial. I’m a long-time user of Neo, and while I appreciate many of its features, I’m seriously considering closing my account solely because of the lack of robust integration with third-party budgeting apps.
Specifically, I use Lunch Money for my personal financial planning, and it’s been incredibly frustrating that Neo Financial doesn’t offer a direct or reliable way to connect. Many other financial institutions, especially those catering to a more tech-savvy user base, utilize services like Plaid to enable seamless data sharing with budgeting tools. This allows for automatic transaction imports, which is absolutely crucial for effective financial tracking and planning.
The current situation means a lot of manual data entry or workarounds, which defeats the purpose of using an automated budgeting app. For users like me who rely on these tools to get a holistic view of our finances, the inability to easily integrate Neo makes it a significant hurdle.
I truly believe that implementing a Plaid integration (or a similar secure API connection) would be a game-changer for Neo Financial. It would not only improve the user experience for existing customers but also attract a new segment of users who prioritize seamless financial management.
Please consider this a strong vote for prioritizing this feature. It would be a shame to close an otherwise good account due to this fundamental limitation.
Thanks for your consideration!
Hi @cdrc. Thanks for reaching out and welcome to the community!
You are definitely not the only one who has been requesting to get Neo supported on third party platforms such as Lunch Money and Plaid.
I will reach out to the team and will let you know when I have an update.
Hi @cdrc. I have an update to share from the team.
At the moment, the steps need to be done manually, but the team is actively working on getting Neo supported with third-party budgeting platforms.
I will be sending you a DM to get your info to add you to our follow-up list and we’ll keep you updated with any updates on this.
I suggest a higher monthly e-transfer limit and customizable daily/monthly withdrawal limits. Its very frustrating when I’ve reached my etransfer limit and monthly withdrawl limit there isnt a way I can withdraw or access my money if i dont have a bank account thats linked.
I would love to see a more optimized alert and limit tracking system on each spending category, just helping keep a better track of what I am spending on. Also, the ability to make more categories for spends that do not fit into any existing ones. It’ll be of great help as I rarely check the standard category options.
Working live connection to Monarch Money.
I’m really enjoying Neo, but there are a few specific hurdles keeping me from moving 100% of my banking over. To transition into Neo as my primary and only platform, here are the key areas that would bridge that gap for me:
1. Increased E-Transfer Limits & Shared Banking: I frequently move money to my spouse for household bills because we keep separate bank accounts. To get around current limits, I actually have my paycheque deposited into multiple separate banks, which is a clunky workaround. I’m hoping the teased “family banking” or linked account feature would allow us to keep our separate spaces while transacting between them seamlessly. Having these as internal transfers rather than e-transfers would fix the bottleneck and keep everything under one unified roof.
2. Personal Line of Credit (LOC): The lack of a dedicated Line of Credit is one of the main things holding my spouse back from switching. Having an LOC as a safety net is essential, it gives us the flexibility to put our money to work elsewhere rather than just letting it sit idle in a chequing account for emergencies. Being able to sweep funds instantly between an LOC and daily accounts provides a level of financial security we currently have to go elsewhere for.
3. A Native, Full-Featured Budgeting Suite: Budgeting shouldn’t feel manual. While there are third-party tools out there, the live banking feeds in Canada are often broken or unreliable. If Neo built its own native budgeting suite, the connection would be superior and much more reliable. I’m looking for more than just “insights” into where I already spent money; I’d love the ability to pre-plan where my money should go. Having full control to set up specific “buckets,” custom categories, along with the automated income splitting that has been mentioned, this would make Neo the most powerful financial tool on the market.
4. Unified Business and Personal Banking: I’d love to see business banking live in parallel with personal accounts. I don’t run a massive corporation, but I do need a completely separate, linked space for my business transactions. Being able to toggle between a personal and business profile within the same app and transact between them seamlessly would finally allow me to manage my whole financial life in one place.
5. Integrated Investment Platform: An integrated investment platform that supports multiple account types (TFSA, RRSP, etc.) would be a massive addition. Having a simple, unified space where buying and selling investments is just a clear and easy part of the deal would make wealth management feel like a natural extension of daily banking.
My Shoot for the Stars Request: A Comprehensive Financial Ecosystem. My ultimate vision is a one-stop-shop where I can manage my mortgage, business, daily spending, and retirement from a single, beautiful interface. Neo is moving in the right direction, for me and my family these features would close the loop.
LOVE seeing posts like this, because we want Neo to be able to do everything you need, so you only need one app.
On shared banking — is e-transfers the best solution for you, or can we just build joint chequing? We already have joint savings and joint credit cards, that’s the last big piece of the puzzle that my wife and I are waiting for.
LOC — this is actually on the roadmap, but much later. I don’t want to get your hopes up just yet.
Budgeting — we’re constantly trying to prioritize these features. The reason they’re not shipping is that the business case isn’t typically very strong, even if people do like having those features. If you can think of some things that would strengthen that document, please share!
Business Banking — this is also on the roadmap, but also much later. It’s a really complex thing to build, it requires a completely different compliance regime to prevent criminals from operating, unfortunately.
