How do I contact support if I cannot log in to my neo account. I have been trying for more than 2 days and password reset doen not send an email link.
Hi @Dave_Doobay, thanks for reaching out and welcome to the community!
You can also get in touch with us via call or chat. Our support team is available at 1-855-636-2265 if you’d prefer to give us a call.
I’d be happy to help look into the issue you’re having with your password, so I’ll be sending you a DM shortly. Talk soon! 
ok. I spoke to support and they told me to wait for another 2 days. I had this issue since saturday. Not sure why it is taking a week to get resolved.
Hi @Dave_Doobay, I have sent you a direct message and would love to connect and look into this for you! Let me know if you were able to find the DM.
I cant see an DM . Maybe I am not looking in the right place
You would have to click on your profile icon in the top right corner. Once you do, you should see a notification for my direct message there! Let me know if you need further clarification, here to help 