Hey everyone how’s it going out there in the Neo world, quick question tho, I can’t seem to sign in on the web or the app, won’t let me change password without logging in first, can’t seem to get a hold of customer service, so my question is has anyone else had this issue of not being able to log in, and if so could you please let me know how you finally got in 
Thanks for all the help too certainly do appreciate it and everyone’s suggestions and advice
We’re staying cool over here, thanks for checking. You actually don’t need to be logged in to reset your password. If you go to the