Sorry to hear this, the tap issue was fixed. You just need to make a purchase by inserting your card into a terminal, and the card will receive the update. Tap should work normally from then on. @newman
We did, and it is still not working.
@newman, just did some troubleshooting on your card, are you able to try again? if it doesnt work again then youâd need to order a replacement within the app.
I have and use a virtual card. Do I need a physical card to resolve my contactless issues? especially at 7-Eleven.
Welcome t the community @The_Mai_Shayi! 
Is this tap issue only happening at 7-Eleven, or are you running into it at other stores as well?
7-Eleven
Looks more like an issue with their network, so the physical card may not resolve it. @The_Mai_Shayi