Refund of security deposit

Hi, my name is Ekaterina Semoushkina.
What is the time frame to get the security deposit back?
I closed my account in Feb 2024 and $50 still in Neo credit card funds.
Please, advise

Thanks

Hi @Katya_Semoushkina! Once Neo initiates the transfer, it usually takes about 5 business days to go through.

I’ve sent you a DM to help look into this for you!