Hello I’m new to this forum. My name is Bruce. I’m 67years old with health concerns that hospitalize me for sometimes long periods. My daughter helps me with my banking which includes Neo. Couple, months ago I ask if she would look after the account change in which all my pensions are direct deposited. With everything going on in our lives medically she had forgot about it until we were discussing end of month bills. It’s now April 22/2026 and don’t know if my cheque’s will get deposited. I do take some responsibility for that because we’ve had months to act on it. What happens now? Do all these cheque’s get returned to the federal and provincial government?
Hi Bruce,
I’m really sorry to hear about that. If I’m understanding correctly, you are worried about your PADs linked to your pension. If that is the case, you have until April 30th to update the PAD through your Neo account. As long as this is completed, there will be no problem with your pension being deposited.
All the best,
Jamie