Hey @JustBrendo! Your cashback has been calculated correctly. Since you’ve hit your spend cap, that’s why your rewards are showing up this way. Here’s a detailed breakdown to explain:
Before reaching the spend cap: $500 of the rent goes into the recurring payments category at 4.5% (recurring cashback rate (4%)+ premium (0.5%)).
After you’ve reached the spend cap: The rest of the rent or any purchase categorised as recurring payments for the month, will not fall under the everything else category of 1.5% (everything else category (1%) + premium (0.5%)). Instead, it will fall under the fallback rate of 1% for the Neo World Elite.
The amount before the spend cap + After the spend cap = cashback received
($500 * 4.5%) + (1335 * 1%) = $35.85
Hope this helps! Please reach out if you have other questions!