Hey everyone! We’ve heard the feedback loud and clear. If you’ve ever been frustrated because your utility bill or streaming subscription didn’t earn recurring cashback just because a merchant forgot to flip a backend switch, we get it, and we knew it needed to be fixed.
Starting June 1, 2026, we are completely ripping out that broken system. Moving forward, we’re using Merchant Category Codes (MCC). If it’s streaming, insurance, utilities, or telecom, it counts. No more guesswork.
To keep these premium rewards sustainable, the World Elite annual fee is adjusting to $149, and we’re adding a $4,000/month cap on the 2% Fixed plan (1% after). Existing members, you’re covered by a grace period with manual wallet top-ups so you don’t lose a dime during the transition.
We’re also excited about the new Shop and Dine perk, bringing even more value to your everyday spending.
Which recurring bill are you most excited to finally lock in cashback on?
This is a genuinely great update and long overdue. The MCC-based system makes so much more sense — I’ve had streaming and telecom payments that should have qualified as recurring but didn’t, and there was no way to even know why.
For me personally, the bills I’m most excited to finally lock in cashback on are internet (essential for remote work), Spotify, and my phone plan. These are monthly, non-negotiable, and add up to a meaningful amount over a year.
The transition grace period is a thoughtful touch too — it shows Neo is actually paying attention to the impact on real customers, not just optimizing for the business side.
One note on the World Elite annual fee adjustment to $149: I think if Neo clearly communicates the total value a cardholder is getting (cashback earned per year, perks, etc.), the fee feels like a no-brainer. Most people don’t do that math themselves — showing it clearly in the app would go a long way toward keeping retention high.
That’s awesome! Thank you for putting that in. I’m excited for recurring streaming I use Spotify and YouTube premium often. And I want to get Disney+ for some movies too!
@Mrideas the 2% cashback applies to the first $4,000 of spending each month. If you happen to spend over $4,000 in a single month, any spending above that threshold will earn a still-solid 1% cashback.
I had a question, how will PlayStation services be processed, since as far as I’m aware it used to count everything as recurring, even buying games, so how would that work now with a monthly or annual subscription to PS+?
Hi @Andre_Dionne, the $4,000 cap is specific to the Everywhere reward scheme. While the 4% on recurring payments (up to $500) is specific to the Gas and Grocery reward scheme. We have recently rolled out new reward schemes ( Everywhere, Gas & Grocery, Shop & Dine) on our World and World Elite cards. This was you can pick the rewards that match your spend habits.
I have the “Gas & Grocery” Neo World Elite Mastercard. The month is young but so far all of my recurring bills are counted as everything else. Here you can see, these bills were correctly classified as recurring payments in both May and June but not in July.
I made 3 reoccurring payments and was supposed to get 4% cashback on each, I only got for my mobile plan and the other 2-rent and Internet, I only received 1%.
I’m 90% sure this is the MCC change. I think the June transaction came in BEFORE we flipped the switch on June 1. The MCC code they sent is not one of the codes that would be included going forward.
I use Spotify and YouTube premium often. And I want to get Disney+ for some movies too!
, might be a bug or because I payed through PayPal, I’m not exactly sure why 
