I'm trying to reset my account and mail is not coming on email ID

📌 Support
1

I’ve tried restting my account multiple times but there is mail in my inbox
is there any solution to this?

3

Hi @RohitSabharwal. Thanks for reaching out and welcome to the Neo community!

I’d love to help you out. Just to make sure I understand:

  • When you mention “resetting your account,” are you referring to issues with resetting your password?

  • Regarding your email, are you experiencing issues with your mailbox being full?

If you could share a bit more about the specific issues you’re encountering, I’d be more than happy to help out.

5

I’ve tried to reset my account password multiple times but i never received mail in my inbox as it should be there

6

Hi @RohitSabharwal, I will reach out to you shortly to look into this for you, talk to you soon!