How to Activate Your Neo Physical Card

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Just received your Neo card? Here’s a quick guide to activate it:

Neo App: :calling:

  1. Log in to the Neo app
  2. In the Accounts tab, select All
  3. Select your account, tap Card, and then tap Manage
  4. Tap Activate and input the CVC and valid thru date to activate your physical card

Web: :computer:

  1. Log in at member.neofinancial.com.
  2. Click on Cards from the left side menu
  3. Click on the side arrows to select your card
  4. Select Activate and input the CVC and valid thru date to activate your physical card

Activate without logging in

To activate your physical card without logging in, you’ll need your card details and the 4-digit PIN for your card.

Go to Activate, enter your card number, valid thru date, CVC, and 4-digit PIN to activate your card.

:bulb: If you don’t remember your 4-digit PIN, then log in to your Neo account to activate your physical card and view your PIN.

PS: For your first purchase with your card, you’ll need to insert the card and use your PIN!

reminder: please do not share or post any personal details in this thread. this is a public thread.

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