I have been having this issue for many months now and have called in several times now and no one had been able to assist me witb it yet. When i try to log into my account an error message pops up saying my account is frozen and has been disabled and i need to contact support but i cant contact support unless i login which i think is kind of bizarre in this certain case and the number ive called
Hi @Julia_Marie_Mason! Thanks for reaching out! Happy to look into this for you! Sending you a message in DM to get some more info!
Can you help me also my account is also frozen…?
Hi @Shakshithakur! Just replied to your post in the “open chat” category and sent you a DM!
Hello, nice to meet you. Could you help me? I’m going through the same situation, and Neo is one of the few financial institutions I’m most satisfied with. Now I don’t know what to do because I’ve lost access to my account.
Hey @Antonio_Magallon! Thanks for reaching out! We would be more than happy to look into this for you! Sending you a message in DM to get some more info!
This system though… can you help me?
