To whom this may concern, I would like to close my account but I don’t have the associated phone number anymore so I can’t login to properly speak to customer support. How do I go about closing my account? Thanks, SK

@matthewwang this phone number is incorrect

For future reference, the number provided by @matthewwang was pretty close. I was able to get in contact with Neo by calling +1 (855) 636-2265.

Apologies, I made a typo. Glad you were able to get in contact with Neo.

Account Closure

matthewwang June 14, 2026, 9:42pm 2

You can give Neo a call at +1 (855) 636-6625.

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