Hello i was waiting to reach out regarding ubereats. Any time i use uber eats there are two charges to my account few cents aprt from one another. The duplicate charge dose drop off but it take over a month. Contacted UE amd said the second charge was voided and its with my bank neo in this case.
It happens with my other cards as well but the duplicate charge gets dropped a lot quicker
This is just one of many examples there is almost $300 in pre authorizations
Hi @Knightwolf22! Thanks for reaching out!
For services like Uber, hotels, and rentals, you’ll often see two charges — an initial authorization hold to ensure you have enough credit to cover the cost, followed by the final charge for the total amount at the end of the service (for example, after the ride, your hotel stay, or car rental).This initial hold can remain on your account for a few days to a month, depending on how the merchant processes charges. It’s done to cover any additional costs, like tips for your Uber driver or incidental charges at a hotel. Just a heads-up: the pending hold doesn’t appear on your statement balance, but it does affect your available credit until it clears.
Here is a handy article about how Uber charges work - if you need more information!
Please let us know if you have other questions or concerns! We’re here to help!
