Got an email from about some recent interac transactions on my account , i replied the email explaining the transactions , i then tried to login to my account , but it kept telling me it was frozen .. i cant contact customer service .. i need help .. i have money in my account ..
Hi @chismkr! Thanks for reaching out! Happy to look into this for you! Sending you a message in DM to get some more info!
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Hey @chismkr, appreciate the patience here and glad we were able to resolve this! We’re here if you need anything else!
Thanks alot for resolving this for me , should i tell Halina to resend again , and will it go through this time …
Hi @chismkr! Passing your question along to the team. Will keep you posted with updates!
Hi @chismkr! Thanks for your patience while the team looked into this! Since we were able to resolve the issue, you can e-transfer and complete transactions as normal. If any issues arise, please let us know and we’ll look into it for you!