My account have 20 dollars that I sent today but I have no access

I have open my account with this email for a deposit : xxx I sent 20 to this account tht I have no access

please would sent my login or how can close it and send me back my money

Hi @Patrick_Malengela! We would love to look into this further for you! Sending you a DM now.

1 Like

Would u call me at :
xxx-xxx-xxxx

Everything is fine I get my login Sorry !

Hi @Patrick_Malengela! Glad you’re able to login! Just editing your comments to remove any personal information. Feel free to reach out to us again if you have more questions. We are here to help!

Yertesday I have applyied for a Loan but it has refuse then that send to link whiches ask x biweekly how can speak to them or to make sure they won’t take x to my account ?
Patrick
xxx-xxx-xxxx

It called foundation Gold

Hi @Patrick_Malengela! Can you please confirm if you applied for Spring Financial or Fig? Those are our 2 loan partners. Just editing your comments to remove any personal information.

I applied for spring financial after that because my English is poor I had that link for foundattion Gold that I can ´t reah anybody and I can’t cancel the subscription that I don’t understand ..:slight_smile: Could help me ?

Hi @Patrick_Malengela! Thanks for sending a picture and for confirming that for me. It looks like you applied for Spring Financial’s “The Foundation” services. To contact them, you can reach out to them by initiating a live chat conversation on their official website. They will be the best people to help you with your question. You can also change the website’s language to French (top right of the screen) if that helps. I will just delete the picture you sent to remove any personal information. Let us know if you need anything else. Happy to help!

Would you send me the link to chat with ? Are them have number ?

Hey @Patrick_Malengela! Here is the link. At the bottom right corner, you should see this symbol:
Screenshot 2025-04-14 2.54.16 PM

By clicking on it, you will have the option of initiating a live chat with Spring Financial.

Let us know if you need any further help!