My online account was frozen after I tried to reset my password. I talked to a customer service associate over the phone who told me to ‘wait for it to reset and try again’ that was almost a week ago. How to I unfreeze my account?
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Hi @Cameron_Barker, thank you for reaching out and welcome to the community! Connecting with you through DMs to get some more details so I can take a look into this further for you. Talk to you soon.
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Hi
Did you receive my details
I’m not sure if I should reply here or the email
Which dm are you using
I’m new to this
Hi @Cameron_Barker , you did everything right with your DM, I saw it and just replied to you there. I’m really glad we got to connect! 