FAQ Friday — Authorized Users Edition! 📣

We’ve been talking about the Authorized User (supplementary card) feature all week, and it’s FAQ Friday!

Got any questions about how it works, who you can add, or what it means for cashback and credit? Drop your questions below :backhand_index_pointing_down:

Let’s clear up anything you’re curious about!

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Does the second card work off the original cardholders credit or is the credit score impact the second cardholder?

What’s the age requirement on this bad boy?

Why is there a fewe for elite but not the regular card?

Hey @ajg There’s no specific age requirement, but the invitee must be able to create a Neo profile and pass standard screening. So realistically, it would be around the age of the majority- 18 years old.

@Mattbrennan The primary cardholder is the sole legal owner of the account, only the primary cardholder’s credit score is impacted by the account’s activity and payment history.

The feature is available for all Neo-branded credit cards, including the standard Neo Mastercard, the Neo World Mastercard, and the Neo World Elite Mastercard.