Bring back AM Direct deposit early deposits

Building Neo
1

It’s awesome having direct deposits the night before, but getting the payment at 8:55pm - 9:05PM central time doesn’t do much benefit, Don’t get me wrong I love the day early deposit but having it at 8:55AM-9:05AM the day before would be much more helpful for most customers.

Neos been great, haven’t had any bad experiences that weren’t resolved pretty quickly.

Side note, If neo could adapt something like Koho has with “ Cover or credit building “ where you give uo to XXX amount as a line of credit or a withdrawal limit to repay for a monthly fee per service would make the most out of the already awesome service provided.

I would definitely close my other digital banking platforms if neo would incorporate features other digital banks have currently.

Another note -

If there could reasons provided per month when secured credit card limits aren’t offered an increase ( as the system does a automatic review on the 1st of every month ) that would be very insightful for many users on what they can work better on to get higher limits instead of hoping they get an increase.

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2

This is great feedback, I love seeing it. Couple of my personal opinions/corporate context:

Early deposits — Earlier is always better, we’re going to keep looking for ways to speed this up. Some users do get it earlier than you, it’s a bit variable. Weekends also affect it.

Credit building — Additional lines of credit are good if you’re repaying them. We are looking at different ways we could offer them to maximize credit progression. At present, secured cards are way more effective than anything else we’ve seen.

Secured cards limits — The credit builder tool is intended to help with this. At least, explaining how to progress credit score, which is one of the factors that impacts limits. More transparency in the messaging is a great idea generally, I fully support that. For example, some people aren’t getting increases because they went bankrupt recently and our system has a hard no for a certain period of time — we could reveal that team so users know up front.

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