Hello there!
I’ve noticed that just recently boost levels for 1k and 3k were removed. It’s now 0(regular paid perks) then 5k and 10k
I’d like to know what happened and what lead to change.
Not gonna lie, I’m upset.
Hi @Biohacker,
Happy to provide some clarity on this!
This change aligns with the launch of our new card suite, which removes the need for minimum balances to access higher cashback rates. We found that many customers preferred flexibility over maintaining specific balances in their Everyday accounts to unlock rewards.
With our new Neo World Mastercard and Neo World Elite Mastercard, customers can now enjoy higher cashback rates without any minimum balance requirements. To make this possible, we’ve adjusted the cashback thresholds while continuing to offer strong entry-level rewards.
If you’re currently using the Neo Mastercard and meet the criteria, you can easily upgrade to our no-fee World Mastercard or World Elite Mastercard directly through the app—seamlessly and in just minutes!
Let us know if you have any questions or need assistance.
HI Craig ive wondered through the whole app and havent found this feature. Also kinda upset with this new method of cashback. I live paycheck to paycheck and basically its not possible for me to carry a 5k o 10k minimum balance.
My cashback rewards has significantly dropped.
Whats even more interesting is that ive had numerous credit cards accepted in the last 3 years. But i only use NEO SECURED CARD only for the cashback benefits. Which are now less.
when will i be able to use an UNSECURED version of NEO? Is this whT you mean by your post about the world elite?