Autodeposit Granular Settings

Hi all!
I am interested in a feature that lets me set separate autodeposit settings for specific contacts. For example, if I have one specific contact whom I don’t want to audodeposit e-transfers from, I’m curious if there is a way to do this with Neo. Example: that one friend who pays me back for something that I treated them to…
Thanks!
Tim

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Hi Tim, we don’t have anything like that built into Neo, no. But that’s definitely an intriguing idea. Off the top of my head, the best way to do something like this right now would be to either change the email that you receive auto-deposit on, or have them update you in their contacts to use a different email.

Would you be able to explain a bit more about how you want this kind of thing integrated into Neo? Like they would send you a transfer, then as long as their details match up with whoever it is in your contact list, instead of depositing, you would just get the option to decline it on your Neo account?

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This is the most Canadian feature request I’ve ever heard of :smiley:

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Hi @Chris-Neo for sure! I thought of a potential workaround by using email address aliases such that I create a specific alias that has auto-deposit enabled and another that doesn’t, going off your idea, so thanks for that. And for the feature idea, yes, I was thinking an ability to set whether or not e-transfers are auto-deposited could be based on each Neo contact and a setting that I could set so that it differed from whether or not I had auto-deposit set broadly or not. So for example, if I have auto-deposit enabled into one of my Neo bank accounts from my email, I could specify a couple of specific contacts to not have auto-deposit enabled for (such as my friend in the above example :slight_smile: )
Tim

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That’s a really cool idea, Tim, thanks for putting on that my radar, I never would have thought about this myself. I’ll take this away and see if there’s something we could work out, though I suspect since it’s not just Neo involved in e-Transfers that it may be harder to set up than I think.

Have you seen this implemented anywhere else? Could help me get a foothold when I’m talking about it if I can point to a successful implementation!

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Thanks Chris! I’ve not seen this before, it only occurred to me recently as a potential feature. I suspect you’re right that Interac or other parts along the e-transfer process will limit which parts Neo can control. An extension of the idea would be to have different contacts lead to the e-transfer being deposited in different Neo accounts, based on a setting at the contact level within Neo.

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Neo customer to Neo customer money transfer would be great for Neo to save fees on Interac etransfer as well

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@jsmaster That would be a pretty great feature to bring out! Have you given any thought into how you would want to see that implemented or how you would want it to look in the app? Maybe just another option like EFTs or e-Transfers, and then a Neo to Neo option? Or would you want to have a whole new menu for it?

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Under send payments could have a section for Neo to Neo transfer and the Interac e-transfer just below it. So someone could easily select what they would like to do.

Some credit unions has the feature I don’t know how popular it is but I guess it’s beneficial for them since it stays in their network and does not relay on external third party

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That would definitely a cool feature to build out! And keeping the transfers within our network (if we could work out the same kind of thing) is a really cool concept. I’m going to pick your brain just once more here, what kinds of limits would you want to see on there? Ones similar to the e-Transfer limits?

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Neo to Neo should have the same limit as fintrac transfers limit without triggering an automatic paperwork filing - 9999 per 24 hours period would be a good limit. With a clear warning lol. Maybe give the sender the opportunity to cancel the transfer within a 30 minutes window something as well in case they made a mistake.

With Interac Auto deposit if you make a mistake it’s up to the receiver to have good faith returning the monies if they have auto deposit lol. That would be a neat feature for Neo to Neo transfer. That would show the customers that the business takes the clients money security very seriously. 30 minutes to change your mind seems reasonable lol.

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Thanks a ton for the insight, it definitely would be a cool addition to our offerings! If you have any other thoughts about it, or any other feature, keep letting us know, we love getting more ideas!

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