Unauthorized online purchase

may card was hacked too, how can i get a charge back(unathorized online purchase made in other country)everything was compromised but the bank wasn’t able to dispute all tje transactions

Hi @canxerian_18, welcome to the community. I’m so sorry to hear about the situation that you have been through. I would like to help get this sorted out as this is not at all the experience that we want to provide. I’m going to be sending you a DM on here to request for more information so that I can help look into this and find a resolution with you. Please get back to me when you can.

Hi, Looking forward for you guys to take action in this matter. I lost $3000plus CAD in my account on Sept. 26.2025 for a purchase i did not make online and take note, it was being done in diff countries like Dubai, US, Thailand and Pakistan.