Hey Neo community 
The Neo Financial team is doing an AMA – ask us anything about customer support, our products, or our people team! We’ll be on Wednesday April 30th from 11:30-12:30MT, so submit your questions now or join live to ask us anything!
We’re excited to announce that the Neo team will be hosting our first ever AMA.
Date: April 30th
Time: 11:30AM - 12:30 MT
Where: Right here on our community and our Reddit post here
Meet everyone - Left to right:
• Anthony Kronshage (Head, Customer Experience) - Elevating customer experience and fostering deeper connections between Canadians and the Neo brand.
• Chris Chae (Vice President, Product) - Shaping our product roadmap and delivering features that matter to our customers.
• Amanda Broos (Chief People Officer) - Leading Neo’s people strategy to build a thriving, high-impact team and rewarding workplace.
• Victoria Holle (Senior Manager, Strategic Communications) - Leading internal and external communications at Neo.
• Craig Bishop (Principal, Product Marketing) - Leading all things Community related.
• Not pictured, but also will be in attendance: David MacLean (Vice President, Growth Marketing) - Bringing our products to market and growing the Neo brand. Loves Dr Pepper.
Whether you’re a long-time customer, new to Neo, or just curious about what goes on behind the scenes, this is your chance to ask us anything.
Drop your questions below or join us when we go live - Looking forward to chatting with all of you!
The Neo Team
A few guidelines to help make the most of this AMA:
- Stay on topic: We’ll be answering questions about customer experience, our app and products, and life at Neo – if you have other questions about us, feel free to drop them in this post or DM our moderators @Sana-Neo @Alex-Neo directly.
- No personal info! Please, please, please do not share any personal info, account details or the information of others.
- Avoid specific account Q’s: We have an awesome customer care team! If you have a question or issue with your account, please call or chat with them or reach out to our mods – they usually respond in a matter of minutes
- Keep things clean: Remember to be respectful, polite and avoid being abusive, defamatory or disrespectful. Let’s keep things friendly and productive!