Nov. 18, 2025 — App Outage — Resolved

We are currently experiencing an interruption of services impacting our mobile app and online portal. This issue appears to stem from a third-party service provider.

Our teams are aware of the urgency and are working with our partners to resolve the matter immediately. We apologize for any inconvenience and will post updates here as we get to the bottom of it.

EDIT: Everything is working again. This was part of an internet-wide issue related to Cloudflare. You may need to close and reopen the app to get it working again.

1 Like

Yep cloudflare is down. It’s not Neo. It’s around the world lots of stuff is down right now.

2 Likes

The internet is having a stroke, basically.

2 Likes