More options to pay off credit card

Currently Neo has two options to set up autopay:

  1. Minimum balance
  2. Full statement

There is nothing in between the too. This is similar to how big banks do it.

Paying full balance = no interest

Paying minimum balance = no missed payments

The issue with this is that there is no flexibility to automatically pay more than minimum payment but less than full statement.

Minimum payments are typically calculated in such a way that it’s going to take a bazillion years to pay off the balance. While this is a good option for the company to maximize interest, this is not a user-first option and is questionable UX ethics.

A better flow would be to add a custom option where users can set up things like “minimum payment + X dollars” or “minimum balance + any balance over Y”.

There is an option to pay more than minimum to reduce interest charges, but it is only available in the one time payment screen, not in autopay options.

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My opinion is that the client should not use auto-pay for the “in between”. I have it enabled by default to cover the whole balance for the unlikely event when I could forgot to lay. I usually like to be in control, so prefer manual payment.

So I’m not following the reference to “ethics” in your statement

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Why shouldn’t the client use auto-pay for the in-between?

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I can see the value in a mid-level payment, but it seems like a pretty minor feature to me. If I had to pick one internal transfer feature to prioritize, it would definitely be allowing payments from Savings accounts.

we can setup a bill payment options under payments option.

It is always useful and you can setup payment of your own choice.

it is always effective as you can modify the amount as per your preference.

Check it once.