Error in my request. We want an cancellation

Community Support
1

Hello,

I am new and I have a question about a new card request (new customer). We made a mistake in the choice of card and we don’t know how to cancel the request and then start again with the correct card.

Do you know how to do it and how long it takes to reapply afterwards?

Thank you

2

Hi @Lora. Thanks for reaching out and welcome to the community.

I’d love to help and take a look into this for you.

I’ll be sending you a message in DM to get some more info!

3

Hi Alex. Thank you.
I replied to you in DM