Hey everyone 
,
You’ve probably noticed we’ve updated this channel from “
Support” to “
Community Support,” and we wanted to share why.
The goal of this space is to build a place where we can help each other out. Whether you’re running into a question about a feature, troubleshooting something, or just wondering “has anyone else experienced this ?” this is where you can tap into the collective knowledge of our community.
Here’s the idea:
Before reaching out to our support team, drop your question here. There’s a good chance someone has already been through what you’re experiencing and can point you in the right direction. It’s faster, and you might even discover tips you hadn’t thought of .
What to post:
∙ Questions about Neo features
∙ Troubleshooting help
∙ “Has anyone else run into…?”
∙ Tips that worked for you (so others can benefit too)
Can’t find the answer? No worries at all. Our support team is just one chat away and ready to help you get things sorted quickly.
Let’s make this a space where we learn from each other and grow together. Drop your questions below!