Why did my statement show up a day off from last time?

We get this question often, and we totally understand, it can be a bit confusing! Don’t worry, we’re here to clear things up for you! Let’s break it down, step by step :arrow_down:

What is a Statement?
Your statement is essentially a summary of all the posted transactions made on your credit card during a specific billing cycle. It includes your purchases, payments, and the total balance you owe for that period. In short, it’s a snapshot of your financial activity for the month.

When is Your Payment Due Date?
Your payment due date is always set 21 days after the closing date of your billing cycle. During those 21 days, it’s your responsibility to pay off the balance shown on your statement to avoid interest.

What Happens If You Don’t Make the Full Payment?

  • If you don’t make a full payment by the due date (or if you’re even a day late), interest will be charged.

  • The interest is applied the first day your new statement is generated, so it’s important to make sure your payment is on time!

:red_question_mark: Now, Let’s Get Back to the Main Question: Why Do Statement Dates Sometimes Shift?
The answer lies in the way your billing cycle and payment due dates work. Here’s why:

  • The Payment Due Date: Your payment due date must always be 21 days after your billing cycle closes.

  • No Weekends or Holidays: We also ensure that the payment due date doesn’t fall on a weekend or holiday, so the due date might shift slightly to ensure it’s on a business day.

  • Shifting Closing Dates: Because of these two rules, the closing date of your billing cycle might shift by a few days from month to month. It ensures there’s only one statement per month no more, no less.

:clipboard: In summary, while your statement dates may shift slightly, it’s all to ensure you have enough time to make your payment and avoid fees. So, always be sure to check your statement, know when your payment is due, and make your payment on time!

Have more questions about this? Here to help :hugs:

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