Memberships Are Coming to Neo 🚀

We’re making some exciting updates at Neo to make things simpler, clearer, and more flexible for us.

Memberships are designed to give you more ways to help build your credit history, grow your savings, and reach your financial goals faster. You’ll see these updates reflected in the app soon, but we wanted to give you a sneak peek at what’s coming.

Essentials
All the base features that you know and love now are captured in Essentials. Essentials has no cost, and is included for all Neo customers.

Build
The Build membership is your fast track to better credit. It gives you smart tools to build your score, stay on top of your progress, and grow your financial confidence all for $7.99 a month. More details coming soon.

Grow
The Grow membership includes everything in Build, and even more features to help your money work even harder for you. Grow will offer higher savings rates and no foreign transaction (FX) fees when spending abroad. More information will be shared as we approach launch.

Why We’re Making This Change
Many of you have asked for more ways to personalize your Neo experience and access tools that better fit your financial goals. Memberships are our way of making that happen offering clearer benefits, more flexibility, and added features.

No action is needed at this time your current account and features will remain the same. If you’re an existing user, you’ll start to see more changes on your app as we roll out future updates.

Looking Ahead
We’ll share more updates as each launch approaches, but we wanted to give you an early heads-up on what’s coming. As part of this transition, you will notice changes rolling out over the coming weeks. More posts will follow on this. These changes will help simplify your experience and allow us to keep improving for everyone.

If you have any questions or feedback, please share them below, we’d love to hear from you.

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@anon21088155 if this requires beta testers - i’d be interested but if it’s ready for launch soon i’ll wait it out.

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Without membership I already feel privileged to be with Neo. I’ll see the membership as a contribution for an already amazing service

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*mods start to blush*

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Will this be different then the Perks that we already have the choice for? Or will it combine into for example, Grow might include Premium for free since that will very much help with ‘growing’ with the help of boosted percentage cash back.

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Really excited for it, hope to hear more about it in the coming weeks and of course if any beta testers are needed. I’m ready to help :relieved_face:

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Hi @mip82324 , great question! With memberships rolling out, we will introduce exciting new features to support them. With that, we will gradually fold in and phase out some perks. We will notify users directly of any changes that we make to perks. Let me know if you have any other questions, happy to look into that for you!

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We would be happy to get you on the beta squad! Has anyone messaged you about this already?

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I received a DM from Sana, just waiting to hear back :slight_smile:

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Excellent! We’d be lucky to have you as part of the community.

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So does this mean they will be eliminating Premium? because the free credit score monitoring is already included with that perk?

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Put me in I want to try the membership and gives feedback

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Hi @JustBrendo, long time no see, welcome back! It’s great to hear from you :hugs:

That’s a great question! Here’s how we’re approaching the transition: memberships will be phased in while Perks (including Premium) gradually phase out. With Build, you’ll get access to credit monitoring along with new features like personalized insights to help you strengthen your credit history and plenty more to come.

I’m currently working on a post that will dive deeper into the Build features and give a closer look at what’s coming same as the Grow membership as well. Stay tuned for more details on here as we get closer to launch for each one!

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Hi @jsmaster , love seeing your excitement about memberships! :hugs: We don’t currently have a beta test running for this, but I wanted to check in to see if you’d like to be added to our beta program so reaching out to you via DMs. That way, you’ll be the first to know when new beta opportunities come up!

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I’ll also like to help out as a beta tester!

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Currently I have the premium perk and the boosted cashback really goes a long way to making the WE card even better. Are boosted cashback expected to stay as part of one of the membership that would eventually replace premium?

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Dope! We’ve got some cool stuff coming out very soon. @Sana_Neo can you help this cool cat get signed up?

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Great question. I don’t have a super detailed answer for you, but the man who does is hosting an AMA next week on Reddit. Do you have a Reddit account?

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Hey @mip82324 , just sent you a DM with more details on our beta program! Talk to you soon :grinning_cat:

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Perfect!!! I’ll pop my question there for the event

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