Card quality needs improvement

Please consider improving the quality of the physical world elite card itself. For the $120 annual fee - which is on par with many of the premium cards on the market - the physical card leaves a lot of to be desired. It would be great if it were to feel more substantial and be made of plastic (or better quality plastic).

  1. It doesn’t instill a lot of confidence in the security of the card. Ie. It’s easily bendable, susceptible to damage.
  2. As mentioned before, the fee coupled with the min household income requirement is high enough to suggest a certain target demographic, who would want a more premium product - or at least something a bit less flimsy than the current offering.
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Hi @Hadia_Asif, thank you so much for the feedback! I completely understand why you’d want a card that feels as premium as the experience it offers. I’ve reached out to the team about this, and it’s prompting some great discussions, really appreciate you raising it!