I work with numerous financial service firms, banks, etc. I read through forums and communications, and I always read about these great new features. Who decided which feature is needed the most? If I ask this, I will get a response about request levels, etc.
Why not have a poll system, where your clients can vote for what should be priority number one? I would love to see what the poll reveals versus what Neo decides is the top priority. If you want to be transparent and do what is right for the client, let your clients vote and create questions for polls.