# United Cardholders – Missing Welcome / Waitlist Bonus

**URL:** https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690
**Category:** Announcements
**Created:** [June 9, 2026, 4:56pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690 "2026-06-09T16:56:40Z")
**Posts on this page:** 20
**Page:** 2

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### Author: ![Geouky](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/geouky/32/1336_2.png) [@Geouky](https://neofinancial.discourse.group/u/Geouky)
#### Post date: [June 12, 2026, 7:59am UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/21 "2026-06-12T07:59:16Z")

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Thanks a lot Grant, both bonuses and the nexus credit are here 😁

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### Author: ![vanessa](https://avatars.discourse-cdn.com/v4/letter/v/51bf81/32.png) [@vanessa](https://neofinancial.discourse.group/u/vanessa)
#### Post date: [June 12, 2026, 6:53pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/22 "2026-06-12T18:53:53Z")

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Thanks for looking into it. I only have the welcome bonus on my account that I see and not the waitlist. Very appreciative of Neo taking care of the issue and resolving it in a timely manner.

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### Author: ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)
#### Post date: [June 12, 2026, 11:39pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/23 "2026-06-12T23:39:37Z")

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This might be a silly question, but were you on the waitlist or part of the beta? I’m losing track a bit. If you were, we’ll make sure you get your Miles, no worries.

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### Author: ![Jdan](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/jdan/32/150_2.png) [@Jdan](https://neofinancial.discourse.group/u/Jdan)
#### Post date: [June 13, 2026, 4:28am UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/24 "2026-06-13T04:28:20Z")

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Hello Grant and team. Thanks for looking into this. I see the first transaction bonus has posted to my account now.

Will be watching for the spending bonus.

Thanks again for getting this part resolved

Regards,

Paul

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### Author: ![vanessa](https://avatars.discourse-cdn.com/v4/letter/v/51bf81/32.png) [@vanessa](https://neofinancial.discourse.group/u/vanessa)
#### Post date: [June 14, 2026, 12:34am UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/25 "2026-06-14T00:34:04Z")

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Hi Grant,

Thanks again for reaching out. I’m part of both. I signed up right away when the email came through so I could get myself on the waitlist and be one of first 3000 people to sign up.

Thank you,  
Vanessa

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### Author: ![Mattbrennan](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/mattbrennan/32/1825_2.png) [@Mattbrennan](https://neofinancial.discourse.group/u/Mattbrennan)
#### Post date: [June 15, 2026, 2:06pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/26 "2026-06-15T14:06:04Z")

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Hi @GrantLahring_Neo , I see the first purchase bonus but not the waitlist bonus.

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### Author: ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)
#### Post date: [June 15, 2026, 6:01pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/27 "2026-06-15T18:01:01Z")

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The spending bonus should hit around the beginning of August. LMK!

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### Author: ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)
#### Post date: [June 15, 2026, 6:03pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/28 "2026-06-15T18:03:39Z")

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Thanks for clarifying, I’ve messaged the team about it now.

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### Author: ![ewertonsilva](https://avatars.discourse-cdn.com/v4/letter/e/e56c9b/32.png) [@ewertonsilva](https://neofinancial.discourse.group/u/ewertonsilva)
#### Post date: [June 17, 2026, 3:00pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/29 "2026-06-17T15:00:54Z")

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Hi @GrantLahring_Neo , I just realized I was also on the waiting list, but I still haven’t received the miles for it.

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<div class="post-metadata">

### Author: ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)
#### Post date: [June 17, 2026, 9:17pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/30 "2026-06-17T21:17:23Z")

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No worries, I noticed that as well and flagged the team. There should be another upload soon, at the beginning of July at the latest.

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<div class="post-metadata">

### Author: ![jsmaster](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/jsmaster/32/2714_2.png) [@jsmaster](https://neofinancial.discourse.group/u/jsmaster)
#### Post date: [June 17, 2026, 10:33pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/31 "2026-06-17T22:33:58Z")

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omg I put myself on the waitlist but never received that bonus. did not know there was a waitlist bonus lol 😓

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<div class="post-metadata">

### Author: ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)
#### Post date: [June 18, 2026, 4:34pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/32 "2026-06-18T16:34:50Z")

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You should get waitlist as well, as part of the beta. I flagged it with the United team earlier this week.

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### Author: ![Mattbrennan](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/mattbrennan/32/1825_2.png) [@Mattbrennan](https://neofinancial.discourse.group/u/Mattbrennan)
#### Post date: [June 18, 2026, 4:39pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/33 "2026-06-18T16:39:27Z")

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Hey Grant, can you check into the waitlist bonus for me as well?

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<div class="post-metadata">

### Author: ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)
#### Post date: [June 18, 2026, 9:20pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/34 "2026-06-18T21:20:12Z")

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You are on the list I sent! Should be all good, although I don’t know exactly when they’re going to process it.

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### Author: ![scuba2day](https://avatars.discourse-cdn.com/v4/letter/s/71e660/32.png) [@scuba2day](https://neofinancial.discourse.group/u/scuba2day)
#### Post date: [June 26, 2026, 9:00pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/35 "2026-06-26T21:00:00Z")

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I also see the 1st transaction bonus but have not received the waitlist bonus.

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<div class="post-metadata">

### Author: ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)
#### Post date: [June 26, 2026, 11:03pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/36 "2026-06-26T23:03:06Z")

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If you were on the waitlist, we’ll get you your Miles, don’t worry. Have you talked to support already?

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### Author: ![Chev](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/chev/32/2695_2.png) [@Chev](https://neofinancial.discourse.group/u/Chev)
#### Post date: [June 27, 2026, 9:49pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/38 "2026-06-27T21:49:39Z")

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I got my first purchase bonus but not my wait list bonus.

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<div class="post-metadata">

### Author: ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)
#### Post date: [July 2, 2026, 10:32pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/39 "2026-07-02T22:32:29Z")

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I’ll make sure you get that.

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<div class="post-metadata">

### Author: ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)
#### Post date: [July 2, 2026, 10:32pm UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/40 "2026-07-02T22:32:43Z")

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You should have it now, can you check and confirm?

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<div class="post-metadata">

### Author: ![scuba2day](https://avatars.discourse-cdn.com/v4/letter/s/71e660/32.png) [@scuba2day](https://neofinancial.discourse.group/u/scuba2day)
#### Post date: [July 3, 2026, 12:14am UTC](https://neofinancial.discourse.group/t/united-cardholders-missing-welcome-waitlist-bonus/5690/41 "2026-07-03T00:14:06Z")

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Yes. Have now. Thanks

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