# New Neo cash accounts not supported by NeoVest **URL:** \ **Category:** Community Support\ **Created:** [November 26, 2025, 9:01pm UTC](https://neofinancial.discourse.group/t/new-neo-cash-accounts-not-supported-by-neovest/3537 "2025-11-26T21:01:07Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![jsmaster](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/jsmaster/32/2714_2.png) [@jsmaster](https://neofinancial.discourse.group/u/jsmaster)\ **Post date:** [November 26, 2025, 9:01pm UTC](https://neofinancial.discourse.group/t/new-neo-cash-accounts-not-supported-by-neovest/3537/1 "2025-11-26T21:01:07Z")
New Neo cash accounts do not show up for one time deposits investment or pre authorized deposits investments ---
**Author:** ![Sana\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/sana_neo/32/588_2.png) [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\ **Post date:** [November 26, 2025, 11:56pm UTC](https://neofinancial.discourse.group/t/new-neo-cash-accounts-not-supported-by-neovest/3537/2 "2025-11-26T23:56:49Z")
Were you able to do it with HISA before, @jsmaster? ---
**Author:** ![jsmaster](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/jsmaster/32/2714_2.png) [@jsmaster](https://neofinancial.discourse.group/u/jsmaster)\ **Post date:** [November 27, 2025, 12:24am UTC](https://neofinancial.discourse.group/t/new-neo-cash-accounts-not-supported-by-neovest/3537/3 "2025-11-27T00:24:58Z")
Yes. HISA is working. But not a new Neo cash ---
**Author:** ![Sana\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/sana_neo/32/588_2.png) [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\ **Post date:** [November 27, 2025, 8:25pm UTC](https://neofinancial.discourse.group/t/new-neo-cash-accounts-not-supported-by-neovest/3537/4 "2025-11-27T20:25:38Z")
Hi @jsmaster , I checked in with the team and have an update for you! Due to other feature launches we were prioritizing for customers, the team reviewed this at the time and ultimately decided not to add Neo Cash as a direct deposit option for Neo Invest just yet. You can still move money into Neo Invest using your Everyday account or your HISA, so you’re fully able to fund your investments through those channels. We’ve added your request to review for future updates so thank you so much for bringing this up as it definitely sparked great conversations. If you have any other questions please don’t hesitate to reach out to me directly, I’m here to help! ---
**Author:** ![jsmaster](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/jsmaster/32/2714_2.png) [@jsmaster](https://neofinancial.discourse.group/u/jsmaster)\ **Post date:** [November 27, 2025, 8:40pm UTC](https://neofinancial.discourse.group/t/new-neo-cash-accounts-not-supported-by-neovest/3537/5 "2025-11-27T20:40:12Z")
Ok thank you so much. I was wondering because I started to convert my HISA to Neo cash lol. It’s working on the card cash account as well so it’s good ---
**Author:** ![Sana\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/sana_neo/32/588_2.png) [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\ **Post date:** [November 27, 2025, 9:00pm UTC](https://neofinancial.discourse.group/t/new-neo-cash-accounts-not-supported-by-neovest/3537/6 "2025-11-27T21:00:16Z")
Love that for you, great decision! All the new features and boosted interest rates are rolling out on the Neo Cash account, so you’re set up perfectly. By the way, just curious: what do you mean by card cash account, like your Neo Everyday account? 👀 ---
**Author:** ![jsmaster](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/jsmaster/32/2714_2.png) [@jsmaster](https://neofinancial.discourse.group/u/jsmaster)\ **Post date:** [November 27, 2025, 10:05pm UTC](https://neofinancial.discourse.group/t/new-neo-cash-accounts-not-supported-by-neovest/3537/7 "2025-11-27T22:05:09Z")
Yeah the everyday account - the one that is linked with the regular bank card lol ---
**Author:** ![Sana\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/sana_neo/32/588_2.png) [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\ **Post date:** [November 27, 2025, 11:11pm UTC](https://neofinancial.discourse.group/t/new-neo-cash-accounts-not-supported-by-neovest/3537/8 "2025-11-27T23:11:18Z")
Yep that’s the one haha , awesome! Good luck investing, let me know if you have any other questions @jsmaster, I’ll be here to help 🤗