# New credit tools and membership updates at Neo **URL:** \ **Category:** Announcements\ **Created:** [September 1, 2026, 4:22pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769 "2026-09-01T16:22:56Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![alsht](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/alsht/32/1813_2.png) [@alsht](https://neofinancial.discourse.group/u/alsht)\ **Post date:** [September 9, 2026, 11:56pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/63 "2026-09-09T23:56:55Z")
Yeah, my Grow is still on trial mode, thank you. ---
**Author:** ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\ **Post date:** [September 11, 2026, 12:00am UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/64 "2026-09-11T00:00:00Z")
Just wanted to make sure! Some Insiders never got around to activating it. ---
**Author:** ![jsmaster](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/jsmaster/32/2714_2.png) [@jsmaster](https://neofinancial.discourse.group/u/jsmaster)\ **Post date:** [September 11, 2026, 5:01am UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/65 "2026-09-11T05:01:56Z")
Same boat - trial mode lol ---
**Author:** ![Deborahg](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/deborahg/32/2712_2.png) [@Deborahg](https://neofinancial.discourse.group/u/Deborahg)\ **Post date:** [September 11, 2026, 5:38pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/66 "2026-09-11T17:38:19Z")
> [@GrantLahring\_Neo](#): > > Hello Neo Discourse community! > > I am pleased to announce a batch of new products, updates, and changes coming in the fall and early winter, all of which are intended to provide Neo customers with a clear path to move their finances forward. > > # Why we’re making changes > > Most Neo customers care about progress: graduating from secured credit, earning higher limits, unlocking better savings rates, and graduating to more rewarding cards over time. > > That’s the experience we want Neo to be known for — and we’re reshaping our services to deliver it in a meaningful way. > > We’re aligning memberships towards people who want forward motion: the products and perks that help you build credit, access more when you need it, and grow your wealth with Neo over time. > > Basically: > > - Faster credit progress — higher limits and more frequent limit increases > - More features — including Neo Advance and cheque deposits (finally) > - More focus — we’re going to structure our memberships so they are more accessible to more active customers > > Additional details, dates, rates, limits, are all available [here](http://neofinancial.com/whats-changing-october-2026). > > # Neo Mastercard > > Our Neo Mastercard, secured or unsecured, is going to focus even more on getting cardholders higher limits and faster credit progression: All existing Neo Mastercard cardholders will receive a credit limit increase and the 1% cashback for groceries and gas will be removed. If you still want that cashback, you can always use the Neo Money pre-paid credit card which is free with the Neo Chequing account and has the same earn rate of 1% on gas and groceries. > > # Neo Memberships > > There will be a new Neo membership called Start, which will sit between Essentials (the free tier) and Build. Start is designed to be entry-level membership and will offer features like credit score monitoring, unlimited e-transfers and Neo Advance. Start will be free if your payroll is with Neo, and the definition for payroll will be pretty liberal (we’re still finalizing this). Perhaps most importantly, users who choose a higher membership will be eligible for higher credit limits. > > All memberships will have a small price increase and, from January, there will be a $1 fee for e-transfers for users on the Essentials membership. This is sadly necessary because of a portion of the userbase that use Neo for nothing but e-transfers (running community bingos and things). The important thing is that most people who use Neo as intended will not be impacted by these fees. Also, our highest savings rates will now require a membership, it won’t be enough to simply have $5,000 or $20,000 in your account to increase your rate. > > # Neo Advance > > Members get access to a 0% interest safety net to advance or overdraft up to $500, on their Neo Chequing account. When your bills show up before your paycheque does, Neo Advance helps bridge the gap without sending you backwards. The usage of the account will be shared with both bureaus, so it can improve your credit history. > > # Other Features > > Rent recognition, cheque deposits, cash deposits, seamless secured graduation, and many other community-requested features are on the radar and will be available in the future! Looking forward to announcing them in a little more detail as we get closer to their full release, but they will all tie into memberships in different ways. > > # What do you think? > > There’s a lot of changes here! If you’ve got questions, please ask them. Our intention is to help customers progress faster and these features should do that. All other changes are intended to enable these features. Let us know what you think! This is honestly so exciting to see! Things like Neo Advance reporting to the credit bureaus are a real win for so many people, building up their credit history is the one thing standing between them and better rates or higher limits. Really proud to see Neo moving in this direction. ---
**Author:** ![mags](https://avatars.discourse-cdn.com/v4/letter/m/a4c791/32.png) [@mags](https://neofinancial.discourse.group/u/mags)\ **Post date:** [September 13, 2026, 4:38pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/67 "2026-09-13T16:38:46Z")
Thanks for sharing the good news! I am looking for a bank that has more comprehensive features! As my current bank account is tied to my husbands BMO they offer free accounts for families. I am looking to have my own at another bank. I’m really excited about the new features. I hope there is an option that gives unlimited transfers otherwise that would be a deal breaker. ---
**Author:** ![Danny](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/danny/32/691_2.png) [@Danny](https://neofinancial.discourse.group/u/Danny)\ **Post date:** [September 13, 2026, 6:52pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/69 "2026-09-13T18:52:16Z")
Love this direction, thanks for the update! Quick context, I have the Neo World Elite MC and I really like it so far. My main banking is still spread between Tangerine, BMO, Wealthsimple, Scotia and RBC, so I haven’t been able to fully use my Neo Chequing/Savings accounts _yet_, but that’s exactly what I want to do. The focus on faster credit progression is perfect. Higher limits + more frequent increases + seamless secured graduation is exactly what most of us want from Neo. And finally seeing cheque deposits, Neo Advance up to $500 at 0% that reports to both bureaus, and rent recognition on the roadmap, those are the features that will let me, eventually, consolidate everything to Neo. Super excited for what’s coming this fall/winter. This is the push I needed to move more over to Neo eventually Keep it up! ---
**Author:** ![mags](https://avatars.discourse-cdn.com/v4/letter/m/a4c791/32.png) [@mags](https://neofinancial.discourse.group/u/mags)\ **Post date:** [September 13, 2026, 7:41pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/70 "2026-09-13T19:41:07Z")
Hi! Will I be able to get grow for fee as well! ---
**Author:** ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\ **Post date:** [September 15, 2026, 4:21pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/71 "2026-09-15T16:21:25Z")
Woah, you split your banking between six companies? How does that work? Aren’t you constantly moving it around? ---
**Author:** ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\ **Post date:** [September 15, 2026, 4:22pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/72 "2026-09-15T16:22:40Z")
Currently the only way to get Grow for free is to be part of the Neo Insiders. We are trying to figure out if there are good waiver opportunities to make Grow accessible to our most engaged customers. You mentioned high payroll amounts which is one avenue we’re considering. ---
**Author:** ![matthewwang](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/matthewwang/32/796_2.png) [@matthewwang](https://neofinancial.discourse.group/u/matthewwang)\ **Post date:** [September 15, 2026, 5:10pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/73 "2026-09-15T17:10:45Z")
Or high minimum balances like with the big banks, you can get their top tier chequing account package monthly fee either completely waived or reduced significantly with a high minimum balance. ---
**Author:** ![Danny](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/danny/32/691_2.png) [@Danny](https://neofinancial.discourse.group/u/Danny)\ **Post date:** [September 15, 2026, 6:14pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/74 "2026-09-15T18:14:49Z")
Not really! 😄 I mainly use different banks for separate savings goals, bills, spending, and payroll. I’m actually trying to simplify and get rid of a few. Eventually, Neo could be a great place to consolidate most of it. ![image](https://us1.discourse-cdn.com/flex002/uploads/neofinancial/original/2X/2/24c300195760ec1179a8cb57d352027e6aa07bab.jpeg) ---
**Author:** ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\ **Post date:** [September 15, 2026, 9:33pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/75 "2026-09-15T21:33:08Z")
That is our goal! What would we have to launch to support all your banking? ---
**Author:** ![Danny](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/danny/32/691_2.png) [@Danny](https://neofinancial.discourse.group/u/Danny)\ **Post date:** [September 16, 2026, 3:26am UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/76 "2026-09-16T03:26:34Z")
For me, it would be having everything in one place: chequing, multiple savings goals, bill payments, payroll deposits, and stronger credit products. As you’re already on that path, I’d love to see **credit tools that help members build or rebuild their credit while also growing their retirement savings/investments**. The changes Neo has made over the past few years already make me feel much more confident in the bank. If you keep expanding in that direction, I’d seriously consider moving most of my banking over. 😃 ---
**Author:** ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\ **Post date:** [September 16, 2026, 3:25pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/77 "2026-09-16T15:25:46Z")
Excellent, because that’s what are trying to build! There are still some important banking features that haven’t been built yet, but you should be able to go 100% fairly soon, and we’re hoping to make the system more rewarding for people who are more integrated. ---
**Author:** ![Danny](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/danny/32/691_2.png) [@Danny](https://neofinancial.discourse.group/u/Danny)\ **Post date:** [September 18, 2026, 4:31am UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/78 "2026-09-18T04:31:11Z")
Quick question, With the World Elite card, you already get Build for free, saving $9.99/month. Have you considered offering World Elite cardholders Grow at a reduced price, such as $4.99/month? It could be a nice exclusive benefit for World Elite customers, and I’d definitely consider adding Grow at that price. 😃 ---
**Author:** ![Michelle4](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/michelle4/32/2661_2.png) [@Michelle4](https://neofinancial.discourse.group/u/Michelle4)\ **Post date:** [September 18, 2026, 11:52am UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/79 "2026-09-18T11:52:28Z")
That sounds reasonable. Thanks for the info. ---
**Author:** ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\ **Post date:** [September 18, 2026, 10:33pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/80 "2026-09-18T22:33:18Z")
We have been talking about discounting! Currently, we’d have to build quite a bit of tech to handle it, we can’t set it up that way right now. ---
**Author:** ![Danny](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/danny/32/691_2.png) [@Danny](https://neofinancial.discourse.group/u/Danny)\ **Post date:** [September 18, 2026, 10:35pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/81 "2026-09-18T22:35:58Z")
Cool thanks ---
**Author:** ![alexanderthegreat](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/alexanderthegreat/32/2576_2.png) [@alexanderthegreat](https://neofinancial.discourse.group/u/alexanderthegreat)\ **Post date:** [September 23, 2026, 6:00pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/82 "2026-09-23T18:00:41Z")
I am a student and i use the JA money account and I think it would be good for other students unless their in the neo insiders prorgram ---
**Author:** ![Andrew\_Casey](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/andrew_casey/32/2771_2.png) [@Andrew\_Casey](https://neofinancial.discourse.group/u/Andrew_Casey)\ **Post date:** [September 23, 2026, 10:23pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769/83 "2026-09-23T22:23:01Z")
When is the neo advance dropping? Went to support and they keep giving different answers lol. [Previous page](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769.md?page=3) [Next page](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769.md?page=5)