# Neo account frozen

**URL:** <https://neofinancial.discourse.group/t/neo-account-frozen/3071>\
**Category:** Community Support\
**Tags:** tips-and-tricks, open-discussion\
**Created:** [September 27, 2025, 5:07am UTC](https://neofinancial.discourse.group/t/neo-account-frozen/3071 "2025-09-27T05:07:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Yatin\_Rana](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/yatin_rana/32/1238_2.png) [@Yatin\_Rana](https://neofinancial.discourse.group/u/Yatin_Rana)\
**Post date:** [September 27, 2025, 5:07am UTC](https://neofinancial.discourse.group/t/neo-account-frozen/3071/1 "2025-09-27T05:07:21Z")

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Hey! So i just found out my neo account is locked can’t login and do nothing with it! I have moved all my money and pay deposits to neo and this is the only bank i use. It happened all of a sudden no notice i need to access my account to use my money for day to day use with weekend starting tom.

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**Author:** ![Silvergem](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@Silvergem](https://neofinancial.discourse.group/u/Silvergem)\
**Post date:** [May 2, 2026, 9:44pm UTC](https://neofinancial.discourse.group/t/neo-account-frozen/3071/2 "2026-05-02T21:44:38Z")

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Same thing with me! I use my neo for everything and now because of an etransfer that was legitimate they frozen my account and I have no access or explanation as to what I’d going on or why they have frozen it.