# My account got frozen

**URL:** <https://neofinancial.discourse.group/t/my-account-got-frozen/6555>\
**Category:** Community Support\
**Created:** [August 13, 2026, 10:34pm UTC](https://neofinancial.discourse.group/t/my-account-got-frozen/6555 "2026-08-13T22:34:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ink](https://avatars.discourse-cdn.com/v4/letter/i/898d66/32.png) [@ink](https://neofinancial.discourse.group/u/ink)\
**Post date:** [August 13, 2026, 10:34pm UTC](https://neofinancial.discourse.group/t/my-account-got-frozen/6555/1 "2026-08-13T22:34:28Z")

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My account got frozen and what happens if you decide to give up and dont try to fix it

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**Author:** ![Kepsin12](https://avatars.discourse-cdn.com/v4/letter/k/65b543/32.png) [@Kepsin12](https://neofinancial.discourse.group/u/Kepsin12)\
**Post date:** [August 14, 2026, 1:58pm UTC](https://neofinancial.discourse.group/t/my-account-got-frozen/6555/2 "2026-08-14T13:58:04Z")

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If you dont try to fix it, you account remains inaccessible. Did you call support?

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**Author:** ![Edmond\_Wheesks](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/edmond_wheesks/32/2627_2.png) [@Edmond\_Wheesks](https://neofinancial.discourse.group/u/Edmond_Wheesks)\
**Post date:** [August 29, 2026, 2:50am UTC](https://neofinancial.discourse.group/t/my-account-got-frozen/6555/3 "2026-08-29T02:50:53Z")

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Same here