# How to switch from tim Hortons card to neo card **URL:** \ **Category:** Community Support\ **Created:** [August 16, 2026, 12:42am UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576 "2026-08-16T00:42:46Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Escobarn](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@Escobarn](https://neofinancial.discourse.group/u/Escobarn)\ **Post date:** [August 16, 2026, 12:42am UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/1 "2026-08-16T00:42:46Z")
How to I change my tim Hortons card to a neo card ---
**Author:** ![Yeni-Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/yeni-neo/32/2246_2.png) [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Post date:** [August 18, 2026, 1:49pm UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/2 "2026-08-18T13:49:00Z")
Hi @Escobarn, welcome to the community! Just to confirm, you didn’t receive any migration email? ---
**Author:** ![Escobarn](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@Escobarn](https://neofinancial.discourse.group/u/Escobarn)\ **Post date:** [August 18, 2026, 1:59pm UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/3 "2026-08-18T13:59:40Z")
Correct ---
**Author:** ![Yeni-Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/yeni-neo/32/2246_2.png) [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Post date:** [August 18, 2026, 2:05pm UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/4 "2026-08-18T14:05:42Z")
No worries, here is the migration link: [Tenant Migration](https://member.neofinancial.com/tenant-migration) Follow through the process and let us know if you have any questions. ---
**Author:** ![Escobarn](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@Escobarn](https://neofinancial.discourse.group/u/Escobarn)\ **Post date:** [August 18, 2026, 2:17pm UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/5 "2026-08-18T14:17:16Z")
It’s not sending me a email ---
**Author:** ![nanedo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/nanedo/32/2574_2.png) [@nanedo](https://neofinancial.discourse.group/u/nanedo)\ **Post date:** [August 18, 2026, 6:33pm UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/6 "2026-08-18T18:33:05Z")
I didn’t know of this tims neo card! What rock have I been living under ---
**Author:** ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\ **Post date:** [August 18, 2026, 11:44pm UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/7 "2026-08-18T23:44:32Z")
No rock at all, my friend! We were running Tim’s Financial in partnership with Tim Hortons for years, they decided to leave that program and we didn’t want to leave all those credit card customers in the lurch, so we’re giving them the option to migrate their card to Neo officially rather than losing access to it. ---
**Author:** ![Escobarn](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@Escobarn](https://neofinancial.discourse.group/u/Escobarn)\ **Post date:** [August 19, 2026, 12:01am UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/8 "2026-08-19T00:01:35Z")
How do I merge it ---
**Author:** ![nanedo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/nanedo/32/2574_2.png) [@nanedo](https://neofinancial.discourse.group/u/nanedo)\ **Post date:** [August 19, 2026, 2:07am UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/9 "2026-08-19T02:07:39Z")
Similar transition as hbc to your cashback cards. That’s why I’m a card holder ---
**Author:** ![Yeni-Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/yeni-neo/32/2246_2.png) [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Post date:** [August 19, 2026, 1:50pm UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/10 "2026-08-19T13:50:48Z")
Hey @Escobarn, did you use the mugration link? ---
**Author:** ![Escobarn](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@Escobarn](https://neofinancial.discourse.group/u/Escobarn)\ **Post date:** [August 19, 2026, 5:14pm UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/11 "2026-08-19T17:14:25Z")
Never got it ---
**Author:** ![Yeni-Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/yeni-neo/32/2246_2.png) [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Post date:** [August 19, 2026, 5:38pm UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/12 "2026-08-19T17:38:44Z")
> [@Yeni-Neo](#): > > here is the migration link: [Tenant Migration](https://member.neofinancial.com/tenant-migration) Please click on this link: [Tenant Migration](https://member.neofinancial.com/tenant-migration) @Escobarn ---
**Author:** ![Escobarn](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@Escobarn](https://neofinancial.discourse.group/u/Escobarn)\ **Post date:** [August 19, 2026, 8:29pm UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/13 "2026-08-19T20:29:08Z")
Did don’t send me a email to my email ---
**Author:** ![Escobarn](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@Escobarn](https://neofinancial.discourse.group/u/Escobarn)\ **Post date:** [August 19, 2026, 8:32pm UTC](https://neofinancial.discourse.group/t/how-to-switch-from-tim-hortons-card-to-neo-card/6576/14 "2026-08-19T20:32:07Z")
Didn’t send me a email