# Help Us Keep Our Rewards Map Up-to-Date! 💵 **URL:** \ **Category:** Community Lounge\ **Created:** [September 26, 2024, 7:00pm UTC](https://neofinancial.discourse.group/t/help-us-keep-our-rewards-map-up-to-date/574 "2024-09-26T19:00:24Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Denisa.Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/denisa.neo/32/31_2.png) [@Denisa.Neo](https://neofinancial.discourse.group/u/Denisa.Neo)\ **Post date:** [September 26, 2024, 7:00pm UTC](https://neofinancial.discourse.group/t/help-us-keep-our-rewards-map-up-to-date/574/1 "2024-09-26T19:00:24Z")
Hi everyone! If you spot a closed business still appearing on our Rewards network map or see Neo stickers/marketing materials at locations no longer on our cashback network, please let us know! 🙌 **How to Report:** 1. List the Merchant Name and Location 2. Post a Screenshot in This Thread **Your help ensures we keep the Neo experience as smooth and accurate as possible.** Thanks for your support! 🫶 ---
**Author:** ![SmileyAls](https://avatars.discourse-cdn.com/v4/letter/s/58956e/32.png) [@SmileyAls](https://neofinancial.discourse.group/u/SmileyAls)\ **Post date:** [October 1, 2024, 4:00pm UTC](https://neofinancial.discourse.group/t/help-us-keep-our-rewards-map-up-to-date/574/2 "2024-10-01T16:00:40Z")
![1000055683](https://us1.discourse-cdn.com/flex002/uploads/neofinancial/original/1X/e4b4790f3db3fcbb1e04ac4668c14957b416e0f5.jpeg) Virgin mobile icon/logo still shows up but has not given cashback for over 6 months. ---
**Author:** ![Denisa.Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/denisa.neo/32/31_2.png) [@Denisa.Neo](https://neofinancial.discourse.group/u/Denisa.Neo)\ **Post date:** [October 1, 2024, 10:43pm UTC](https://neofinancial.discourse.group/t/help-us-keep-our-rewards-map-up-to-date/574/3 "2024-10-01T22:43:43Z")
Hey @SmileyAls thanks so much for flagging this. I’ve sent this directly to our partnerships team to get some clarity here for you as to why this is still on the app if no cashback is being offered. I will update here as soon as I have more clarity! ---
**Author:** ![Kbab](https://avatars.discourse-cdn.com/v4/letter/k/958977/32.png) [@Kbab](https://neofinancial.discourse.group/u/Kbab)\ **Post date:** [November 15, 2024, 5:04am UTC](https://neofinancial.discourse.group/t/help-us-keep-our-rewards-map-up-to-date/574/4 "2024-11-15T05:04:14Z")
How can we refer businesses? ---
**Author:** ![Denisa.Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/denisa.neo/32/31_2.png) [@Denisa.Neo](https://neofinancial.discourse.group/u/Denisa.Neo)\ **Post date:** [November 18, 2024, 6:39pm UTC](https://neofinancial.discourse.group/t/help-us-keep-our-rewards-map-up-to-date/574/5 "2024-11-18T18:39:30Z")
Hey @Kbab You can fill out the form at the bottom of this page here 🙂 Let me know if you have any questions! > **[Neo for Partners | Business Partnerships | Neo Financial™](https://www.neofinancial.com/partners)** > > Launch a program that provides the highest value to you and your customers with the power of financial technology. Learn about Neo for Partners. ---
**Author:** ![tkato](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/tkato/32/214_2.png) [@tkato](https://neofinancial.discourse.group/u/tkato)\ **Post date:** [July 8, 2026, 2:29am UTC](https://neofinancial.discourse.group/t/help-us-keep-our-rewards-map-up-to-date/574/6 "2026-07-08T02:29:26Z")
Hi all! I noticed Trees Coffee in Vancouver (a great partner by the way!) closed their locations at 1598 West Broadway and 2655 Arbutus Street. These still show in the map in the app. Thanks! Tim ---
**Author:** ![GrantLahring\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/grantlahring_neo/32/1124_2.png) [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\ **Post date:** [July 8, 2026, 11:12pm UTC](https://neofinancial.discourse.group/t/help-us-keep-our-rewards-map-up-to-date/574/7 "2026-07-08T23:12:29Z")
Nice flag! I’ll let the merchants team know.