# Credit card application stuck; can’t delete

**URL:** <https://neofinancial.discourse.group/t/credit-card-application-stuck-can-t-delete/4377>\
**Category:** Community Support\
**Created:** [February 13, 2026, 1:00am UTC](https://neofinancial.discourse.group/t/credit-card-application-stuck-can-t-delete/4377 "2026-02-13T01:00:29Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Paul](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/paul/32/356_2.png) [@Paul](https://neofinancial.discourse.group/u/Paul)\
**Post date:** [February 13, 2026, 1:00am UTC](https://neofinancial.discourse.group/t/credit-card-application-stuck-can-t-delete/4377/1 "2026-02-13T01:00:29Z")

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I have a Neo world elite mastercard and there seems to be another application for the same card (?) that I can’t get rid of. I don’t need another card that’s the same as I already have, but I can’t delete the screen with “just a few more steps before you can get your card.” Does anyone know how to delete it?

 ![IMG_4038](https://us1.discourse-cdn.com/flex002/uploads/neofinancial/original/2X/5/5e33f52caf56b5dbbb4d8894be8954a71184a46d.jpeg)

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**Author:** ![Luisgomez82](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/luisgomez82/32/1682_2.png) [@Luisgomez82](https://neofinancial.discourse.group/u/Luisgomez82)\
**Post date:** [February 13, 2026, 2:16am UTC](https://neofinancial.discourse.group/t/credit-card-application-stuck-can-t-delete/4377/2 "2026-02-13T02:16:05Z")

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Just wait a few weeks

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**Author:** ![Aneta](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/aneta/32/1624_2.png) [@Aneta](https://neofinancial.discourse.group/u/Aneta)\
**Post date:** [February 13, 2026, 2:34pm UTC](https://neofinancial.discourse.group/t/credit-card-application-stuck-can-t-delete/4377/3 "2026-02-13T14:34:41Z")

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I’m having the same issue. I already received and activated my WE card weeks ago and that second application hasn’t gone away on my side.

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**Author:** ![Daniel](https://avatars.discourse-cdn.com/v4/letter/d/3ec8ea/32.png) [@Daniel](https://neofinancial.discourse.group/u/Daniel)\
**Post date:** [February 13, 2026, 5:20pm UTC](https://neofinancial.discourse.group/t/credit-card-application-stuck-can-t-delete/4377/4 "2026-02-13T17:20:55Z")

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Support can remove them if you care enough to call in. Otherwise, they expire in 30 days.

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**Author:** ![Yeni-Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/yeni-neo/32/2246_2.png) [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\
**Post date:** [February 15, 2026, 5:59pm UTC](https://neofinancial.discourse.group/t/credit-card-application-stuck-can-t-delete/4377/5 "2026-02-15T17:59:28Z")

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> [@Paul](#):
>
> I have a Neo world elite mastercard and there seems to be another application for the same card (?) that I can’t get rid of. I don’t need another card that’s the same as I already have, but I can’t delete the screen with “just a few more steps before you can get your card.” Does anyone know how to delete it?

Hi Paul, this is something I can definitely help with. I need to get your details in the DM so that I can look into this.